Delete your account

You can close your OdoTax account at any time. It goes out of reach at once, and 30 days later it is deleted for good, with everything we hold about you.

From inside the app

Recommended

Open OdoTax and go to Settings → Security.
Under Account, tap Delete account (Close account in older versions).
Confirm it’s you with a code we email you or your password — on iPhone, Apple works too — then press and hold the button.

No password? You don’t need one: we email you a code to confirm it’s you.

In a browser, the same button is at my.odo.tax under Settings → Profile → Close account, with the same code or your password. You are signed out everywhere at once. For 30 days the link in the email we send, or simply signing in again, reopens the account as it was; after that it is deleted and cannot be restored.

Closing stops a card or Google Play subscription for you, and the time already paid for stays yours. An App Store subscription only you can cancel: deleting the account does not stop it, so turn renewal off in iPhone Settings → your name → Subscriptions.

If you no longer have the app

Email hello@odo.tax from the address on the account and ask us to delete it. We verify the request and delete the account within 30 days.

What is deleted

Your profile, trips and routes, vehicles, places, reports, subscription records, devices and all associated location data are permanently deleted.

What we may keep

We don't keep payment records: the company you paid through — Google Play, the App Store or Stripe — keeps its own under its own rules. Error and usage counts we keep for running the service no longer point to you.