When something is wrong

The distance looks wrong

Why it comes out short

Distance is added up from the points the phone recorded along the way. Where the signal is lost — a tunnel, a parking garage — the gap is counted as a straight line, so the drive comes out a little short, never long. The line on the map is fitted to the roads afterwards; the miles are not changed by it.

Tell us about it

  1. Open the drive in Trips
  2. Click Open full route map
  3. Click Report an issue

A person looks at the drive. The miles of a recorded drive cannot be edited — they are what the phone measured, and that is what makes the log worth something.

A drive you add yourself

A drive added by hand is measured along the road between its two ends. In the app you can change the distance before saving, if you went another way.