Can I change or cancel my plan myself?
If you subscribed on your iPhone
- In OdoTax, open Settings → Subscription
- Tap Manage in App Store at the bottom — Apple’s subscription sheet opens
- Change the plan, or tap Cancel Subscription
The same sheet is in the iPhone’s Settings → your name → Subscriptions. Apple bills the plan, so only Apple can change or cancel it.
If you subscribed on Android
- In OdoTax, open Settings → Subscription
- Tap Manage in Google Play at the bottom — Google Play’s subscription page opens
- Change the plan, or tap Cancel subscription
The same page is in the Play Store: your profile picture → Payments & subscriptions → Subscriptions. Google bills the plan, so only Google can change or cancel it.
If you subscribed on the site
- Sign in at my.odo.tax and open Settings → Subscription
- Click Manage subscription — the billing portal opens
On a monthly plan, Switch to yearly · save 22% on the same page moves the plan to yearly that day: the card is charged for the year, less the unused part of the month already paid for, and the year runs from that day. The page shows the amount before you confirm. In a free trial or other free time nothing is charged that day: the free time runs to its end, and the year is charged then. On a yearly plan, Switch to monthly billing under Manage subscription books the move for the day the year you paid for ends. Nothing is charged before then, and Keep yearly billing undoes it.
If the card is declined, nothing changes and the plan stays monthly. While a payment has not gone through, or in the hour or so it takes to charge a new month, the plan cannot be moved to yearly; it can once the payment is through.
In the billing portal
- To stop the plan, click Cancel subscription and confirm
- To pay with another card, click the pencil beside the card, or Add payment method
Return to odo.tax takes you back to your Subscription page.
A plan bought somewhere else
A plan is managed where it was bought, and the Subscription page says where: a plan from the App Store opens Apple’s subscriptions from an Android phone too, and the other way round, and a plan bought on the site opens the billing portal from the app.
What happens after
Pro runs to the end of the period already paid for, and then the account moves to the free plan. Nothing is deleted. Drives recorded while you were paying stay open for good — only a refund takes back the time it paid for.