Account and data
Can odo find my phone?
Locate a phone
- Sign in at my.odo.tax and open Settings → Devices
- Click Locate next to the phone
The phone is asked quietly — nothing shows on its screen — and where it is appears on the page when it answers. The answer is kept for 30 days.
What the phone needs
It answers when it is switched on, signed in to odo, and has a moment of signal. It also needs notifications allowed for odo — the request travels as one — and location on, with odo allowed to use it. A phone without notifications shows Turn on notifications for odo on this phone under its name, and Locate stays off for it.
When it does not answer
The page says why:
- Its location is switched off — turn on Location in the phone's settings
- odo is not allowed to use its location — allow it for odo in the phone's settings
- Could not get a fix — often indoors or underground; try again in a moment
- The request could not be sent — sign out of odo on that phone and back in
Related articles
- How do I sign in?
- How do I change my email address?
- How do I turn on two-factor sign-in?
- How do I set or change my password?
- How do I delete my account?
- What location data do you actually keep?
- How do I connect Google or Apple?
- Which notifications does odo send?
- Can I change how odo looks?
- Can I take my history with me?