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Account and data

How do I delete my account?

Closing from the site

  1. Sign in at my.odo.tax and open Settings → Profile
  2. At the bottom, click Close account
  3. Click Close account, and enter your password
  4. Press and hold Hold to close account

If you never set a password

An account made with Google, Apple or an emailed code has no password you know, and closing on the site asks for one. Set one first: Settings → Security → Password → Set a password by email. The app doesn’t need one: it can email you a code instead.

Subscriptions

A plan paid on the site stops at the end of the period already paid for. A Google Play subscription is cancelled for you where Google allows it; if it refuses, OdoTax sends you to the Play Store to cancel it there. Deleting the account doesn’t cancel an App Store subscription — only Apple can stop Apple’s billing — so cancel it on your iPhone in Settings → your name → Subscriptions.

Thirty days to change your mind

Closing signs you out everywhere at once, and 30 days later the account is removed for good: its drives, reports and map pictures with it. Until then, the link in the email OdoTax sends, or simply signing in again, reopens it as it was.

Signing in to a closed account shows This account is closed, with the date it goes. Reopen my account brings it back as it was — drives, vehicles, reports — and a plan with paid time left comes back with it. Sign out leaves it closed.

If you no longer have the app

Close it from the site as above, or email hello@odo.tax from the address on the account.