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Account and data

Can OdoTax find my phone?

Locate a phone

  1. Sign in at my.odo.tax and open Settings → Devices
  2. Click Locate next to the phone

The phone is asked quietly — nothing shows on its screen — and where it is appears on the page when it answers. The answer is kept for 30 days.

What the phone needs

It answers when it is switched on, signed in to OdoTax, and has a moment of signal. It also needs notifications allowed for OdoTax — the request travels as one — and location on, with OdoTax allowed to use it. A phone without notifications shows Turn on notifications for OdoTax on this phone under its name, and Locate stays off for it. An iPhone whose OdoTax was swiped away in the app switcher does not answer until the app is opened again.

When it does not answer

The page says why:

  1. Its location is switched off — turn on Location in the phone's settings
  2. OdoTax is not allowed to use its location — allow it for OdoTax in the phone's settings
  3. Could not get a fix — often indoors or underground; try again in a moment
  4. The request could not be sent — sign out of OdoTax on that phone and back in